TY  - BOOK
ED  - Dale Carnegie Training (Firm)
TI  - The 5 essential people skills : 
SN  - 9781847377647
U1  - 158.2 22
PY  - 2004///]
CY  - London
PB  - Simon & Schuster
KW  - Assertiveness (Psychology)
KW  - Interpersonal communication
KW  - Communication
KW  - Interpersonal relations
ER  -